Transfers between discounted and undiscounted storage accounts - Christmas and New Year
Dear Customer,
during the Christmas and New Year holidays, we can only offer limited transfers between discounted and undiscounted storage accounts, as manual processing steps are required.
We guarantee the regular processing of transfers on the following dates:
• 22 December 2025
• 29 December 2025
• 02 January 2026 (08:00 – 13:00 CET)
• From 07 January 2026… (return to regular office hours)
Please only make transfers (with short notice) on the dates listed above.
Otherwise, processing cannot be completed in time.